I'm actually having a bit of trouble getting tickets issued by AA in ZRH without physically going there. There's no AA GSA or ticket office in ZRH, only the airport people, who keep pretty short office hours. Even the German- and French-speaking AA ZRH phone people are in Dublin, so it's unclear how I'm going to go about getting a credit card no. to AA for ex-ZRH xOWEs. I'm looking (sort of, not terribly excited about it) for local TAs that could do the issuing, but would really rather deal with the airline directly. If anybody has insights into AA's operations in ZRH, I'd appreciate a PM. Ta.