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Thread: What benefit do front line staff get from not providing you benefits?
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Old Jan 30, 2007, 11:47 am
  #9  
vandalby
 
Join Date: Oct 2006
Location: New York, NY
Programs: UA - 1K 1MM; Hyatt - Explorist; Marriott - Lifetime Titanium
Posts: 1,586
James, could you give us some more insights into the complexities? Personally, it's difficult for me to understand why I hear so often that no suites are available for my stay when the web or a call to reservations tells me otherwise.
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