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What benefit do front line staff get from not providing you benefits?
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Jan 30, 07, 12:47 pm
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vandalby
Join Date: Oct 2006
Location: New York, NY
Programs: UA - Global Services 1MM; Marriott - Ambassador, Lifetime Titanium; Hertz - President's Circle
Posts: 1,584
James, could you give us some more insights into the complexities? Personally, it's difficult for me to understand why I hear so often that no suites are available for my stay when the web or a call to reservations tells me otherwise.
vandalby
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