HP sells a variety of laptops with the 64bit version of AMD's processor. They have been doing so for a few years. The problem is you need a 64bit Operating System (XP Pro 64) to take advantage of 64bit computing and HP has so far refused to release drivers for or support XP 64 - however, they continue (to this day) to sell 64bit processor equipped machines and charge a premium price for these processors.

After responding to repeated calls from consumers to provide drivers to support 64bit computing, the company has continued to delay their release or just plain lie about their intentions to support 64bit - all while continuing to charge a premium for these chips.

I have waited now for over two years and have had enough. A class action lawsuit was filed against HP over this very issue (I believe in Europe) - and I am considering demanding my money back (original purchase price) for this laptop. I bought the 64bit chip so I could experience faster performance while doing my photo and video editing and have been unable to utilize the capability of the machine they sold me - namely, I am unable to utilize the feature for which I paid a premium for.

Has anyone else purchased a 64bit machine from HP (or another vendor) and been unable to run XP Pro 64 or Vista 64 because the vendor refuses to release 64bit drivers?

I am really considering taking HP to small claims court and trying to get my money back for this laptop. It's been over 2 years now, and my last conversation with HP support promised a release of 64bit drivers in January 07 - it's now the end of the month and no such driver release is in sight.

Any others in the same situation or can anyone offer some advise on how to proceed against HP?