Welcome to FlyerTalk Pattimyself !
I'm sorry to hear that it's related to such a sad experience, and I hope other travelers will heed your warning.
Your sad tale really does not have much to do with Budget Travel, plus I feel that it will receive a wider audience in the TravelBuzz! forum, so I am moving it there.
Thanks for understanding ! And hoping your future travel experiences will be better.
EmailKid
Budget Travel Moderator