Originally Posted by
keisari
I think continental has the best policy
Paid First class or Business First ( subdivided in order of fare class )
Paid Y - full far coach regardless of loyalty or elite status
Platinum Elite
Gold Elite
Silver Elite
(all three Elite are subdivided in order of fare class and time of purchase)
then its based on fare class for all the non-elite.
It gives preference to the high paying customer, then the most loyal customer and then based on how much you paid.
seems fair to me
That's not fair, as all passengers had identical "OK" confirmed status... and nothing about rebooking priority was ever disclosed in any terms and/or contract of carriage... it's only in an airlines internal NON public policy where they, on their own, determine who gets to go on the next flight. Should be a random drawing, not based on anything else. And government should not allow airlines to set their own policy on that, just like they don't allow airlines to set their own policy on COMPENSATION for cancelled flights.