Originally Posted by sbagdon

Anyone have a link online where this benefit is documented? I'll add this to the standard forms letter sticky post. And yes... ask for milage. Maybe NW will fix the problem fast if it's costing them something. Or at least give them some way to document the events, and the cost (in RDMs).

[edit] I've looked through the '06 Benefits Guide pdf, nwa.com, and google, but can't find "official" reference to this benefit. Does anyone have a link? Thanks!

Steve B.