I was just comped 2 weeks ago from DL silver to NW silver. It was handled by faxing request & most recent DL statement to:
Patricia A. Broten, Manager Reservations Services, 218-254-7567
Or mail to:
NWA Status Match
601 Oak St.
Chisholm, MN 55719-1995

Recieved answer by mail about two and a half weeks after faxing, hope this helps!. Now my goal is to make gold on one airline next year instead of silver on two. Thanks NW

Edited to add that this is mailing/fax info provided directly by NW when I e-mailed them how to request comp. Also status showed on-line even before I recieved welcome letter.

[This message has been edited by OutOfOffice (edited 11-17-2002).]