Originally Posted by
ocean2731
I've never actually seen a GA use the elite line/carpet the way it was intended. Each time I've tried to use it, I've been fussed at by the GA and told to get in the regular line. Oh, yes, I've seen the eye roll, too. It's looks like its a failed "perk" because the staff will not use it.
I do not use it often, but have not had issues with it. If I was told to go to the end of the line I think I would have called Customer service while I was in line.