Originally Posted by
hvnflyer
Copa left me for 24 hours in Panama. My flight to Chile left 30 minutes early and they knew beinig a platnium that I would be coming in from Houston. I was in Business First on both flights.They didn't care and were suprised when I showed up at the gate.....it took m e1 hour to get someone to help me and re book me on the same flight the next day
Similar incident happened to me traveling to Buenos Aires via PTY on Houston storm delayed flight, however, I was met at the gate by a COPA person, given a voucher for the Hilton, and rebooked in First (my class of service). They were on the ball and I was protected for the next day flight.
I have had good experiences with COPA, but I have seen how actions and customs at certain airports could be considerably less than we expect traveling here in the U.S.