I don't know civicmon, until I read your post I didn't even know that there was an FAQ on FT. Prompted by the information you supplied, I went and searched for the FAQ section and typed in "Global Services" and got the following response:

"Sorry - no matches. Please try some different terms."

It just seems more intuitive and natural for someone involved in a UA discussion to ask, "What's Global Services?" and for someone else to respond, "Some mysterious poo bah UA status that is higher than 1K" than to expect a new person just checking out UA to stop in the middle of his/her discussion and go search for FAQs.

I guess my skim and ignore skills are pretty well tuned because I just ignore the stuff that doesn't really interest me and focus on the the cool stuff.