I've never had a problem connecting anywhere - hotels, streets, cafes - but am extremely frustrated right now. I'm spending two weeks in Florence and booked a small guest house specifically because it's wired for (complimentary!) wifi. I schlepped my IBM Thinkpad here and can't get online. The signal is strong, but it's password protected and my system keeps asking for the network key. The owner tried entering the password, but I think it requires something else and whatever it is, it won't connect. Anyone know what exactly a network key is?

It's killing me to be here for two weeks with my laptop in front of me and not able to use it... especially since that was the point of booking this place!