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Thread: Why not upgraded?
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Old Oct 22, 2002 | 7:06 am
  #7  
Ole
20 Years on Site
 
Join Date: May 2001
Location: MSP
Programs: DL Diamond, Hyatt Globalist, Hilton Gold, Bonvoy Gold
Posts: 107
As the ca-goat, mentioned you have to make sure your name in the PNR matches exactly the name on your WP account. For instance, if you have a middle initial in the PNR and not in the WP computer, the upgrade won't process.
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