FlyerTalk Forums - View Single Post - Family kicked off plane after toddler's temper tantrum
Old Jan 23, 2007 | 1:19 pm
  #6  
ksandness
 
Join Date: Mar 2004
Location: Minneapolis, Minnesota,USA
Programs: UA, NW
Posts: 3,752
Originally Posted by imalawyer
OK, OK, I know it's not CO, but thought everyone would be interested to see it after all the "flying with children" threads in the last couple of months.....

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ORLANDO, Fla. - AirTran Airways on Tuesday defended its decision to remove a Massachusetts couple from a flight after their crying 3-year-old daughter refused to take her seat before takeoff.

AirTran officials said they followed Federal Aviation Administration rules that children age 2 and above must have their own seat and be wearing a seat belt upon takeoff.

"The flight was already delayed 15 minutes and in fairness to the other 112 passengers on the plane, the crew made an operational decision to remove the family," AirTran spokeswoman Judy Graham-Weaver said.

Julie and Gerry Kulesza, who were headed home to Boston on Jan. 14 from Fort Myers, said they just needed a little more time to calm their daughter, Elly.

"We weren't given an opportunity to hold her, console her or anything," Julie Kulesza said in a telephone interview Tuesday.

The Kuleszas said they told a flight attendant they had paid for their daughter's seat, but asked whether she could sit in her mother's lap. The request was denied.

She was removed because "she was climbing under the seat and hitting the parents and wouldn't get in her seat" during boarding, Graham-Weaver said.

The Orlando-based carrier reimbursed the family $595.80, the cost of the three tickets, and the Kuleszas flew home the next day.

They also were offered three roundtrip tickets anywhere the airline flies, Graham-Weaver said.

The father said his family would never fly AirTran again.
They sound like the kind of narcissistic, clueless parents who think that their little angel must be indulged at all times and never forced to do anything she doesn't want to do. "Talk to her?" "Calm her?"
Whatever happened to picking her up, placing her in the seat, strapping her in, and clapping your hand over her mouth if she screams?
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