Originally Posted by
redburgundy
I'm a little confused.
Did you book your LH ticket directly with LH or with UA?
I assume you must have a LH Miles & More account to book online with LH and to then keep trying for the UG on the LH web site? But how do you use the UA website to request the UG if you booked on the LH web site?
I booked my LH flight directly with LH, and not online but on the phone. SInce my return JNB-FRA is on SA it is even a paper ticket.
Once the ticket was issued I went to UAL.com, and to the Star Alliance Upgrade site since I was going to use UA Miles on the LH flight. The site asks for name, flt number, origin, and to, and day of travel, class of travel. Sometimes it asked for the LH PNR (I had to keep trying until I got the upgrade). Then just pushed the button, and it came back that the upgrade was confirmed.
I found it was easy to follow the directions. This is also how I did my TG flight
No Miles & More Account. All done through UA site since I was using UA miles.