Originally Posted by
kinglobjaw
For some reason the ANA tool works well with LH/NZ and LO award look-ups but it plain sucks when it comes to looking up SQ travel. It lists 2 Biz awards throughout the entire Aug 2007 from EWR-SIN, but when I call US all they have is 4 Y seats. And this is on many SQ pairs such as CDG-SIN, SIN-MLE, LAX-SIN, JFK-FRA. Weird.
All of the airlines have to approve the request for award seats. In this case its possible that the seats are not indeed available OR its possible that SQ is denying you the seat. It happens, for reasons that I do not understand.