Bertucci's is ok, I might wind up at one once a year. It's not gourmet, it's not authentic, but as food it's passable. As the Checker's TV commercial says, "Ya Gotta Eat!" (and, strictly speaking, what they serve qualifies as food so it satisfies the bare minimum requirements...

)
Olive Garden is the worst dining I have experienced.... About 3 years ago I went to one, terrible service and terrible decor and terrible food - a Zagat trifecta of lousy. I didn't like Olive Garden in high school (when I shouldn't even have known better!) and I won't go near one today.
Sure, I'm a food snob at times (my wife is a chef and we travel to some of the best restaurants in the world) but we do eat at chains and really actually enjoy it much of the time... Maggiano's isn't fine dining but we like it

I rather dig the buffalo meatloaf at Ted Turner's chain... Once in awhile we might pop into an AppleRubyBenniTGI's. And I like a Bloomin' Onion as much as the next guy.
But Olive Garden?
Fuggetaboutit.