Originally Posted by
mister_blonde
What poor customer service to deny someone access to an empty restroom when the other was unavailable (and then to make this big of a deal out of it).
And "if true," AA shouldn't be abusing police services with frivolous complaints. (In some jurisdictions wasting police time is against the law.) Again, it sounds like the Chicago Police handled this episode professionally and defused the situation appropriately.
By the way, I can certainly believe that six officers showed up at the gate. If the crew reports any unspecified "disturbance," that'd be an unsurprising response.