Has anyone had success with consumer affairs? I have emailed them (through the website) twice in the past 3 weeks and have gotten no response except for the autoreply message that says they will respond soon. One message was to complain about getting four different answers from four different agents about a TA upgrade. The other was to complain that I had received no response four weeks after sending a message to the DMSC about missing miles. I guess not responding is still the common strategy for multiple departments at US. If I weren't in ROC and most of my travel wasn't most convenient on US flights, I would be outta here. Maybe IAD and ORD connections to BOS aren't looking so bad afterall.