Originally Posted by
Hayden
It struck me, although I've never had to invoke the guarantee...
What if I wasn't 100% happy, but then HI comped my night, and that made me 100% happy? Maybe I should insist they take it back--but then I wouldn't be happy...it's a conundrum.
-Hayden
P.S. Like one of the above posters, I'd avoid HI Atlanta Midtown, too. Great, friendly, staff, but horrible, motel-like HI. Sort of HI meets Travelodge, albeit with good MARTA access.
And of course, if I was to strictly apply their "if not 100% happy you don't pay" rule, then I would never be paying. I mean, unless you are on happy pills, there is always
something that ends up making you only 99.9999999999999999999% happy, right?
It's like in math -- 100% is the limit. I can graph increasingly close to that number, but never quite get there. Hayden posited possibly having to return the free night because receiving the free night restored him to full happiness. Wouldn't happen to me -- getting the free night might make me happier (bring me closer to the limit) but would still not get me there.
Another way to think of it is a sports team. Once a baseball team has lost one game (once something happens at a Hampton Inn stay) that team is no longer batting a thousand, and even if the team won every game thereafter for eternity, they would still have a less than perfect winning percentage.
Now of course I am not saying that I believe we should invoke the guarantee for every stay. My point is that I find the wording of the Hampton Guarantee to be a little silly, and so I have been a little silly.