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Thread: 100% Hampton™ Inn Satisfaction Guarantee: The Definitive Thread
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Old Jan 19, 2007 | 2:36 pm
  #250  
Hayden
 
Join Date: Mar 2006
Location: OAK/SFO/SJC
Programs: AA Plat 2MM+, HHonors, Amtrak GuestRewards
Posts: 1,158
It struck me, although I've never had to invoke the guarantee...

What if I wasn't 100% happy, but then HI comped my night, and that made me 100% happy? Maybe I should insist they take it back--but then I wouldn't be happy...it's a conundrum.

-Hayden

P.S. Like one of the above posters, I'd avoid HI Atlanta Midtown, too. Great, friendly, staff, but horrible, motel-like HI. Sort of HI meets Travelodge, albeit with good MARTA access.
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