I've been in a run around with NW trying to get miles from a Barnes and Noble purchase posted. I submitted a request a few months ago. Since that time I've been engaged in an email exchage that is totally unproductive. Basically - I follow up on my request, am told miles will post, follow-up again when they don't post, told to submit request, I remind them I already did, am told miles will post, I follow up again when miles again don't post, told to submit request, etc. etc. I have two Barnes and Noble transactions that haven't posted. I haven't even raised the issue of the second transaction. But I need to first to post of the FFF2 promo.

Any advice on who else I might contact to resolve this problem? Has anyone else had this problem with Barnes and Noble? It sure isn't very reinforcing to use the WorldPerk's mall for purchases when this is the result. Thank you in advance for any advice.