CO Insider solves problem
Originally Posted by
craz
1- It wasnt a personal attack on You had it been You would have known.
Okay
2- My 2 PMs to you were Deleted after they were sent but was the same as my last post on here
That's not true.
So from that time table your post to mbruer was 1 & 1/2 hrs after CO posted his wanting to make you whole and mine that you dont care for was 40 mins after yours. so what you want me to believe is that you read mbruers post, answered that post w/o having read anything after that post, posted your answer to him and then didnt read anything else till you read my PMs. possible yep, but very suspious that that was how it happened
I think your arithmetic is wrong. Regardless, I guess I found mbreur's post shortly after it went up. I began my post, was called into a meeting, and returned to finish my post which I had left up on the screen and posted it. In the meantime CO Insider had responded, though I didn't know it until I got your two private messages.
Gee"...everyone I talked to at CO could not have been more polite..." I would have thought you would have written this in the post where you were answering mbruer so that everyone would have seen well, they are
putting me thru Heck but they are a great bunch of people. that post to mbruer doesnt sound like that at all, it sounds as if you are very angry and nobody was able to help you and therefore you went and purchased the AUS-IAH tkt and are ticked off at CO. At least thats how I read it,
They were polite and tried to get the award booked. They are/were a great bunch of people, but none could solve the problem that they could easily see. Hence, I bought the ticket at the CSR's suggestion. We were all frustrated, and yes, I was ticked off, but at the website "glitch," not at any of the people that tried to help me.
NOW--THE GOOD NEWS
As soon as I was aware of CO Insider's post, I sent him a pm with the information he needed and apologized for the posting order. Within an hour, he had returned the pm and had everything fixed and had cancelled the ticket I had bought. As usual, Scott could not have been more gracious. We are indeed fortunate to have him as a part of this forum.^ ^
Last edited by sushibear; Jan 18, 2007 at 6:10 pm
Reason: typo