Originally Posted by
SAT Lawyer
After reading through umteen posts, can somebody show me some evidence -- other than an unsubstantiated claim by an interested party -- than any of these forty passengers was:
(1) properly and actually checked in at least 60 minutes before the scheduled departure time; and
(2) was on board or at least ready, willing, and able to board, and in the right place to board, and attempted to board the aircraft at least 30 minutes before the scheduled departure; and
(3) was nevertheless denied boarding?
Because pursuant to the
published cut-off times, that's all that matters. If any passenger met #1 and #2 above and was still denied boarding, then NW (or, perhaps more accurately, its FRA ground operation) was in the wrong. Otherwise, NW did nothing wrong, the public relations effort and mea culpa notwithstanding.
Can you show me evidence that there were NOT passengers from the group at the gate with BP's in hand 90 minutes before departure? All one as to go on is the word of one of the passenger's. Then again, for the opposing view, all one has is the initial NW statement - whic seems to have been recanted at this point.