Originally Posted by
MikeMpls
If they are late, the boarding pass doesn't necessarily help. You still have to meet a 30 minute deadline at the gate for international flights.
Ok, but some of these passengers were at the gate trying to board 30 minutes before the flight; and some of them were even lined up with other passengers at the gate 90 minutes before the flight.
NW didn't handle this well until the PR aspect came into play.