Originally Posted by
Ann Tyrol
I used to rave about CX meals but have found in the last year that they have slowly started going downhill (I fly mostly Y with the very occasional J flight). Flew Air NZ a few times (in Y and Y+ which is pretty much J food) and found that the food left the CX meals well behind.
All personal preference of course.
To balance that though, I do think the new CX seats are a great initiative.
Airline meals are definitely cyclical, on all airlines, even the best ones. NZ has always marketed having superior meals as a feature, going back to the TE days, but went downhill quite badly circa 2000. To the credit of NZ, they fixed it when they did the service repositioning (abandon F, create J+/Y+). The industry as a whole was on a "pax don't care about meals" trend, and this has now reversed with lots of airlines improving their meal service (even if they are then charging for it). Given this trend, it seems inevitable that CX will be doing another meal revamp later in 2007.