I have a trip planned for 10 February thru 17 February on points. I'll be traveling with my 14th month old and husband. When I booked - all the reviews on this forum and tripadvisor gave very good to exceptional reviews. Recently, on tripadvisor the hotel has received awful reviews. Moreover, the majority of those reviews traveled with younger guests citing awful service. A couple of questions - my first instinct is to cancel and look elsewhere. Would you do such? Secondly, my second thought is too go and if its bad check out - BUT will the points be reimbursed? Thiirdly, do you recomend contacting the hotel's manager expressing my concern regarding these reviews. Any input and/or recs are greatly appreciated.