Originally Posted by Jimster

Yes, I agree I should have done more research with my flight before hand. However, i have flown LH before and was quite satisfied with them. I usually fly United or American and for me that's a better known comodity. I have also flown LH and I did have an in-seat TV. I would think things would get better not worse. The FA confirmed that a couple of years ago they did have them but to use his language "the bank took them back." As to the heat issue, it was really quite stiffling and there is a limit to how much you can take off. I thought about stripping to the buff but decided against it. What really burned me was the crew's unwillingness to acknowledge it or do anything about it. As for the coughing and smelly passengers beside me, of course, this could happen on any airline. I must say it was better than a recent flight on UA from LHR where the whole cabin smelled because a woman would not change her child's diaper. Finally, the missed connections were a result of not only the problem with the late arrival but inordinately long lines at customs and security. I typically like 1 1/2-2 hours between flights. That way I have more to stretch and relax before another long flight. My comment here was just made to indicate my total frustration with this flight. At least I did get a free drink. and my miles were credited within 2 days which I understand often is a problem.