Originally Posted by
JUANMA
Well, they always have a national number, i.e. a number to call from the country you are travelling from, but I doubt they would open a small call center just for Italy.
Since the Poland call center is an outsourced call center, my guess would be they had the company hire (or transfer) some Italian speaking agents to their operation. Anyone here speak Italian want to call UA reservations in Italy and see if they speak with a Polish accent?