We booked a round trip MHT-TUL via Expedia. They booked us out on Delta, back on Continental. They had an ice/sleet storm in Tulsa. It appears that there is no equipment to handle this anywhere in the city. The streets were all but undrivable. Hotel and restaurant parking lots were the same. Most importantly, the airport simply shut down.

Knowing our Sunday AM flight was cancelled, I call the Expedia help line Saturday AM. They said they can't do anything once the trip has started. So, I called Continental. They said that, since the outbound leg was on Delta, we had a Delta ticket and they had to rewrite it. I called Delta, who told me that it was a Continental flight that was cancelled, so they had to rewrite it.

I went around the phone loop again, finally reaching a Delta guy who admitted he could do it. He told us we were all set for a Monday afternoon flight. We hung around the hotel all day Sunday, killing time.

We arrived at the airport at 10am Monday. Delta told us that our flight was cancelled and that they couldn't get us out until Friday. They would not try any other airlines for us. BTW, the reason they gave is that they can't get the fuel trucks up to the planes because of all the ice.

We walked over to the Continental counter, where a nice lady (Theresa) spent an hour, finally finding us flights on Tuesday. So, we'll be home 2 1/2 days late.

I was once a frequent flyer, but have only been travelling a half dozen times a year recently, so I'm out of practice. Would you think I would have been better off to hang around the airport all day Sunday, trying to get out earlier? I should point out that the local TV stations were claiming the airport was completely shut down when, in fact, some flights left.

I also want to write to Continental, telling them how good was their service, and to Delta, telling them how bad was theirs, and how curt were their counter folk (including the supervisor). Where can I find the best addresses to use?

Dick.