acvitale: Plato has become ensorcelled by the shadows on the cave wall. They are reality to him. Nothing, at this point, will change that.

AA should just settle and be over it.

The SS agent is wrong in this: he claims to want to stop airlines from being arbitrary, and says he wants no monetary compensation. Okay.

But pilots need to be in charge, and need to have the authority to deny passage. They also need to be held accountable for bad decisions. This particular pilot made a very bad decision, and should be held accountable; but as a pilot, it was his decision.