Originally Posted by
AMac
Having been scared to use and/or trust the award booking tool after comments read on this forum I was relieved and delighted to get email confirmation and our E-tickets....
Maybe booking one way flights is the key.
I think booking a trip with just single flights (as opposed to connecting flights) is fairly safe using the online tool. Assuming that you booked AMS-SIN with KLM. An easy way to check if everything is ok is to use
www.checkmytrip.com using the PNR of both flights.