Originally Posted by
beaubo
I can tell you that AZ management is carefully watching the YYZ-LCA pax. As the page one policies clearly note- Nicolo (and now Joe Mattia) are the only ones who can officially make changes to a YYZ-LCA itin...and as we all know, dropping the LCA segments ain't an option.
But AZ never communicated anything directly to the passengers. All information was received via flyertalk.com, and the AZ representative, IIRC, never actually posted on this thread. So, if they are carefully watching the YYZ-LCA pax, shouldn't they communicate with the pax?