An update on this as I flew through ARN yesterday, and I made a special note to look at the signs. I flew SK TLL-ARN-LHR, which meant I arrived into the F-pier and departed from the F-pier. I had a 2-hour layover, so I went to the SK lounge during that time.

In the F-pier, I could not find a single map of the terminal posted on any wall. None. Are they against maps? CPH has plenty of them. I had to pass through security to go from the F-pier to A-pier and the woman operating the security gate there acknowledged this weakness when I brought it up. For example, if I arrive into F-pier, how am I supposed to know where the SK lounge is without asking? I found no signs for it in F-pier, nor a map. Being a typical male, I like to find things by map instead of asking for directions

Upon arriving in A-pier, and heading for the lounge (which I now know is by gate 1), I asked the gentleman at the lounge check-in about the signage. He rolled his eyes and also acknowledged there are no signs in F-pier for this, and seemed quite frustrated with ARN about this.

Hopefully my letter to ARN about this (response posted earlier in this thread) will have some effect. Sure, I can understand that things have been reconfigured over time and that explains why things are as they are, but is it really that hard to put a few maps on the wall? Other airports, also faced with renovations and reconfiguration issues, seemed to have been able to install maps without too much trouble.

Justin