I have tested and confirmed a glitch I just couldn't believe when I first saw it... This might explain why some of us complain so much about bad online availibility. I knew there where glitches, but I now discovered that it will just never work for me!

When booking a webaward or regular award, when I am logged in as Plat, and I check availibility I get zilch seats on flights where I know the buckets are open. So I tried with Juniors account. Worked fine!

Anybody have suggestions on how I can go about the utterly difficult chore of getting FB to troubleshoot this glitch? Booking a webaward over the phone is just such a pain!

Oh, and on more thing: Webawards seem to never work when you request the tickets for two or more people at the same time. But it did work with the regular account when booking one person at a time - then it worked without a problem.

Thanks for your ideas and comments!