<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by IntheAAisle:
Thanks for lumping us all into one group. IntheAAisle </font>
Welcome to FlyerTalk.
I'm sorry but I do lump all the AA employees into one group. A group that is trying their best under very difficult situations. I hope mistakes can be used as learning experiences rather than opportunities to just criticize.
Hope to see you in the air. IMO AA continues to provide outstanding service.