Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,845
Now have the $250 credit
I spoke to someone in Oklahoma City today and he put a credit for $250 onto my account. I logged to to check: it's there.
When I asked him why it was such a hassle to get this done, he explained that there was a problem in Oklahoma yesterday: weather. Lots of people went home early. Apparently, had it been opened, I would have been connected there and the issue would have been resolved on the first call!
Now I am off to get the phone; I will report back what happens.