Well, Guy Betsy,

Thanks for lumping us all into one group. My onboard service is respectful and appreciated without you trashing AA as a group. I realize that a lot of people are upset over recent events and I can understand the frustration from you all. I just think we should all try and feel for the other parties, whether we agree with their methods or not. I would never be as arrogant as to try and tell you (or anyone else) how to do your job (without the proper training). With the same token I expect people to extend the same courtesy to others. None of us know what really happened on that flight without having been there. Let us all try (I know, hard to do in these stressful times) to extend the same doubt to others who were actually there. We don't know what REALLY happened unless we were there. There are always two sides to every story. In this holiday time, can't we all try to find a little compassion for everyone? Airline personnel aren't the scum of the earth, as some of you would believe. We have all been through a lot, as airlines and as a country. Let's not forget the things we have to be grateful for. I am not making excuses but I will make a promise to all of you. I will look past most of the disrespect and rudeness if you will too. 99.999% of my passengers are truly wonderful and I will treat others with the respect I am greeted with. Safe flying and best wishes for a TRULY New Year to all!

IntheAAisle