Originally Posted by BW Site
If a customer finds a lower rate with the same criteria on another web site, Best Western will match the lower rate and give the customer an additional ten percent discount. In order to file a claim, the customer can go to the Best Western web site or call customer service at 1-800-528-1238. All claims must be filed within 48 hours of making the Best Western reservation, and guests must provide their Best Western confirmation number.
The competitor's Internet rate must be viewable and bookable via their web site. Fax, mail, email, coupons or discounts that do not guarantee the reservation online will not qualify as proof of the lower rate. The customer is not required to have a confirmed reservation on the competitor's web site.
Best Western International is THE WORLD'S LARGEST HOTEL CHAIN® with more than 4,100 hotels in 83 countries and territories. It is a membership association of independently owned and operated hotels that provides marketing, reservations and operational support to its members. Best Western is the official hotel of NASCAR.
Pretty straight forward to me... you don't have a claim.....