We regret that you had problems finding your way here at the airport. Of course, this situation is not optimal. With regard to the SAS Lounge there is a sign to the lounge in pier A. We are also in the process of installing information boards/maps at strategic places at the airport. Hopefully this will make it easier for you as a passenger to find the way.

When it comes to the transfer process we have chosen not to put up signs at every arrival flow. When you arrive at a gate and have to transfer, you first need to go to a monitor stand and check the gate number for your next flight. In piers A and B there are signs to the gates placed above the monitor stands. We will look into the possibility to put up this kind of signs in pier F too. There are also signs showing the gate numbers to the right and to the left where you as a passenger have to make this choice. The transfer process will also probably be much easier once the information boards/maps are in place.