Originally Posted by
SAT Lawyer
What tool did you use to confirm the correlation between CS+/CA+ and upgrade award inventory? Obviously it was KVS for the former? Was it the telephone for the latter?
Edited to add: I'm trying to upgrade an IAH-LGW flight in early May from a "Y" fare. KVS shows CS- CA+, but there is no upgrade inventory available on that flight according to NW.
I should have specified that I was only looking at NW and KLM flights. I was not looking at CO.
My understanding is the CO can limit their upgrade availabity to Worldperks members. I.E. an upgrade might be available for a OnePass member and not to WorldPerks member for the same flight despite the class being upgraded from.