I was with them for 3/4 months - after a very hard sell.

Were good at getting theatre tickets (because I am inherently lazy) - but given 4 weeks notice of my mother's birthday and then FORGETTING to send her the flowers (I know, so unoriginal) was inexcusable - so I sacked them and they returned the unspent portion of my fee (which, I hasten to add was not 24k).