FlyerTalk Forums - View Single Post - Legal position on compensation, etc
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Old Jan 4, 2007 | 12:38 pm
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Land-of-Miles
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I think this would be very helpful. I have thought that there are many areas of the EU Regulations which BA would not especially like to have clarified in court and thus there is some mileage in pursuing legal avenues rather than being treated like c**p by BA "Customer Relations" staff. Perhaps if enough of us challenged the more ridiculous BA policies periodically we could force a more customer friendly approach upon BA.
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