I was hosting some friends from out of town. The three of us ladies went to a highly recommended restaurant in Tampa on restaurant row. We had a great table; however, our waiter was a bit abrupt.
The waiter brought us our drinks & accidentally spilled the entire tray right into/on my friend's brand new leather purse. Alcohol inside & out....eeeewww. The waiter simple apologized and wiped off with a cotton napkin. The waiter offered NOTHING else for this huge mess.
I excused myself from the table and asked the hostess for the manager. I explained what happened & he promptly got us another waiter. At the end of the meal he asked my friend the value of her purse, gave her his business card & within 2 weeks sent her a check to replace her purse.
I haven't been back to the restaurant; however, I thought the Manager NOT the waiter handled things well.
Travel safe