FlyerTalk Forums - View Single Post - Waitress drops tray of drinks on me;opinions?
Old Jan 4, 2007 | 7:44 am
  #48  
TPAbound
 
Join Date: Oct 2006
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Posts: 206
I know how frustrating that is!

I was hosting some friends from out of town. The three of us ladies went to a highly recommended restaurant in Tampa on restaurant row. We had a great table; however, our waiter was a bit abrupt.

The waiter brought us our drinks & accidentally spilled the entire tray right into/on my friend's brand new leather purse. Alcohol inside & out....eeeewww. The waiter simple apologized and wiped off with a cotton napkin. The waiter offered NOTHING else for this huge mess.

I excused myself from the table and asked the hostess for the manager. I explained what happened & he promptly got us another waiter. At the end of the meal he asked my friend the value of her purse, gave her his business card & within 2 weeks sent her a check to replace her purse.

I haven't been back to the restaurant; however, I thought the Manager NOT the waiter handled things well.

Travel safe
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