FlyerTalk Forums - View Single Post - Speak out regarding Airline customer service and mergers
Old Jun 29, 2000 | 12:46 am
  #3  
JRF
25 Years on Site
 
Join Date: Jun 2000
Location: AUS
Programs: DL Flying Colonel
Posts: 4,027
I am not sure about all of this merger stuff. One airlines sounds pretty nice. One FF program, one set of rules. At least you will know if you can use the lounge or not. While one airlines would surely give us poor service as a lack of compition would ensure that, we would only have one set of rules that all the employees should know.

(just kidding here, but sometimes I do dream of one rule book for all the airlines programs)
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