Originally Posted by
srodr
I'm sure they could handle it, but I really want to talk to the supervisor that fixed this the 1st time and ask him what the $%&@# is going on.
I'd say you're taking it too personally. Just call the tollfree European HHonors hotline (00-800-444-666-77) and have them refer you to the DD.
Get it solved and enjoy being in Europe, not talking to someone in the U.S. that has already bungled it a bit. .^