FlyerTalk Forums - View Single Post - The right reso agent can make a big difference.
Old Dec 27, 2006 | 2:53 pm
  #6  
toomanywords
 
Join Date: Jun 2004
Location: Washington, DC
Programs: UA Premier, SPG Platinum, Marriott Silver, HHonors Silver
Posts: 212
Originally Posted by jaginger
Shouldn't have had a change fee for buying up on intl flight
This is correct. Agents, though, seem inclined to automatically charge you a change fee unless you press them. I spoke to a phone agent recently about a buy-up from V to B (which I eventually declined due to price) and she only waived the $150 change fee after I asked her to check with her supervisor about whether it really applied.

Yet another piece of evidence supporting the OP's point...
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