Originally Posted by wxguy

I stayed at the LAX Marriott last week and was astounded to find they are charging $1 for each toll-free call from the room. I wrote a scathing letter to the GM, remarking how this is just as onerous as charging for each elevator ride or bar of soap. TOLL-FREE CALLS COST THE HOTEL NOTHING, and charging guests is absurd.

Here's what the GM's assistant replied:



FTers revolt! Do not stand for this. WRITE TO MARRIOTT NOW.