FlyerTalk Forums - View Single Post - Are some Honors phone reps mentally challenged?
Old Dec 23, 2006 | 8:15 pm
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guv1976
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Originally Posted by srodr
But I just can't make myself hang up with someone in the middle of working on my reservations or account. Who knows how they'd leave things after seeing that I'd hung up.
In 1983, at the Catch a Rising Star comedy club in Manhattan, I learned an invaluable lesson from David Brenner: If you ever have to hang up on someone, do so in the middle of your OWN sentence. The other party will not be offended; they'll never believe that you hung up on yourself!

Last edited by guv1976; Dec 24, 2006 at 5:19 pm
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