Originally Posted by
canuck_in_pa
Flying BUF-EWR full Y last night. Got there a little early so I go through security with my OLCI pass and head for the gate. On my way I notice the monitors are saying my flight and the earlier flight are both delayed. I ask to be put standby on the early flight. The agent says the flight is full and that I won't get on. She doesn't look at my boarding pass or anything.
I go do some work on my laptop for 20 minutes then hear an announcement that they'll soon deal with people on standby. Standby? I thought this flight was full? I go back to the gate and inquire again about standby. She says she still won't put me on the list. Even with my full-fare ticket I ask? The response is negative.
This has happened to me on United, but never on CO. The list rolls, so they should always put you on.
Doesn't CO order the standby list by elite level and then fare bucket? Was something else going on?
Unfortunately, no. It's first come, first serve. They're working to fix it, though it won't happen for a long time.