This might have been posted in the gigantic "list of website bug" thread...

I have an itinerary for which I have applied for mileage-based upgrades and the upgrades have not yet cleared. The itinerary shows under "Manage Reservations" but I get an error when I try to look at the reservation. The web support folks tell me that there is a bug, and this reservation will not be viewable until all waitlisted segments have cleared.